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Your frequently asked questions answered.

What is Cool Earth’s approach?

Cool Earth’s mission is to back people, protect rainforest and fight climate change. We work with indigenous peoples, local communities and NGOs on the ground to protect rainforest. You can read more about how we work here.

Where does Cool Earth work?

We work in three of the world’s major rainforest biomes and across 40 projects. From Peru to Papua New Guinea to Cameroon, Cool Earth supports local people to tackle a range of threats to their forest. More information about the places we support can be found here.

Does Cool Earth buy rainforest?

Cool Earth never buys rainforest and never will. Instead, we help local communities take control of their forests and develop sustainable livelihoods that reduce pressure on rainforest.

Is Cool Earth a carbon offset? How much should I donate to offset my carbon?

Protecting rainforest with Cool Earth does not create a carbon offset.

Cool Earth’s model, being community-led and adaptive to the changing threats and drivers of deforestation, is incompatible with approaches and complex requirements of carbon certification.

The Cool Earth method focuses on a longer-term partnership approach with communities to build financial resilience. Whilst Cool Earth’s primary objective is to mitigate climate change through avoided deforestation, we don’t translate this into a price per tonne of carbon.

Why can’t I get a refund on my donation or gift?

All payments made to Cool Earth are classified as donations towards our charitable activities and are non-refundable.

How do I update or cancel my regular donation?

If you would like to amend or cancel your regular donation, please contact us here. Be sure to mention the email address that is associated with your regular donation.

How do I know what my total donations raised or donated are?

Your donations and funds raised to date are logged on our secure supporter database and if at any time you require an update on your fundraising total or help with receipts please get in touch with us through our contact form.