Current Vacancy: Supporter Care Assistant

Fundraising and Supporter Care Assistant

Cool Earth’s supporters make our world (of people-first rainforest protection) go round.

Our supporters are integral to people-first climate action. Without them, it would be impossible to protect the thousands of hectares of rainforest that our partners do, or to run projects that revolutionise conservation and return power back to people living in rainforest. 

We’re looking for a Fundraising and Supporter Care Assistant to treat our climate protectors as they deserve. To use their customer service and administrative skills to rally people, businesses and trusts to continue giving and backing those living in rainforest to fight the climate crisis. 

You will play a key role in ensuring our donors feel hugely valued, delivering a fantastic experience that helps maintain long-term support that transforms them from supporters to people-first conservation fanatics. 

In short, you’ll make people feel absolutely great about giving.

As well as providing help and information across the teams, you’ll carry out administrative support that will bolster our three key income generation streams; Individual Giving, Business Partnerships and Trusts and Foundations. 

You’ll report to the Individual Giving and Engagement Manager and work with the whole of our friendly and supportive Fundraising and Engagement team. This is a permanent role which can be worked flexibly to combine home and office working at our Cornwall-based office.

We believe that when people come together we can achieve amazing things, so radical optimists to the front please.

Closing date: midnight on Monday 11 October 2021

No agencies please

Download Job Description Click to Apply

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